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© 2024. GreenBuild. All rights reserved.

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Privacy Policy

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Privacy Policy

04.10.2024

Protecting your privacy and personal data is a matter of great importance to us in our business operations. We respect the confidentiality of your personal data and always act in accordance with the provisions of data protection legislation, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR), and Act No. 110/2019 Coll., on personal data processing, as amended, and comply with this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy aims to inform you about how GreenBuild s.r.o., with its registered office at České Budějovice, Plachého 388/28, Postal Code 370 01, ID No.: 21002037, registered in the Commercial Register maintained by the Regional Court in České Budějovice, File No. C 33758 („the Company“ or „we“), uses personal data and what information it collects, evaluates, passes on to third parties, or processes in other ways regarding users of its websites, online applications, or mobile platforms („online services“).

This Privacy Policy applies to the company. It does not apply to online services of other Wienerberger group companies or online services operated by third parties.

2. Collection of Information and Data

We process precise and current personal data based on a legal title, in a correct and transparent manner, only for specific, explicitly stated, and legitimate purposes, in the minimally necessary scope, storing them in a form that allows the identification of data subjects only for as long as necessary with respect to the purpose of processing, and we ensure their integrity and confidentiality using appropriate technical or organizational measures and proper security against unauthorized or unlawful processing and against accidental loss, destruction, or damage. We emphasize that inaccurate data, considering the purpose for which we process them, are immediately deleted or rectified.

Your personal data are obtained from several sources. You personally are the primary source of your personal data (e.g., when you contact us with interest in our products and services, when you need technical assistance, when you register for our discount actions, when you contact us with your queries, remarks, and requests, etc.).

Sources of your personal data also include publicly accessible sources, such as the internet, including social networks (e.g., Facebook, Twitter, LinkedIn, etc.). Another source of your personal data are Cookies and Web beacons in connection with your activity on our websites. You can also protect your privacy through your own preset web browser settings. If you are interested in a particular source of processing your personal data, you can contact us with this query through the contact details provided within this Privacy Policy.

2.1 Personal information you provide to us

As a rule, the use of our online services does not require the provision of any personal data. If personal data are collected within the framework of our online services, as much as possible, the provision is based on a voluntary basis. For example, if you want to regularly subscribe to our Newsletter offered on our websites, we require you to provide your email address and other information that enables us to verify that you are the actual owner of the email address provided for the subscription.

To fulfill our contractual obligations to you and/or our legal obligations in our business activities and contact with you, we may process the following categories of personal data, which you provide to us for the stated purposes:

  • Identification data: Personal data that serve to identify you, i.e., title, first name, last name, date of birth.
  • Contact data: Personal data that we use to communicate with you, i.e., telephone number, fax, email address, permanent residence address, delivery address, building address.
  • Data on other persons: Data on contact persons if acquired in B2B contact, i.e., first name and last name, email address, telephone number.
  • Photographs: In case you voluntarily send us a photograph of your building as a reference photo to be published on our websites with additional identification data.
  • Contract data: Data that we obtain from you in the fulfillment of contractual obligations or orders, i.e., data about the products, services that we supply to you, about the history of your orders, data about your complaints, claims, comments, suggestions, and our mutual communication.

2.2 Automatically collected data

For data security reasons and also to optimize the user experience, we collect certain data in connection with the use of our online services that typically may not be personal data by themselves. Examples include data about the used internet browser, operating system, domain name on the website you visited before visiting our website, number of visits, and average time spent on our websites, as well as the pages that you visited.

This automatically collected data is not combined with data from other sources. However, we reserve the right to subsequently verify this data in case we are alerted to a specific risk of misuse.

2.3 Cookies

Our online services use so-called Cookies. Cookies cannot harm your computer in any way. They are small files with configuration settings that help us make our online services more user-friendly, effective, and secure. Cookies are also used to implement some user features.

Our online services usually use „Session Cookies,“ which are automatically deleted after you close your web browser. Occasionally, they also use „Persistent Cookies,“ which remain on your device until they expire or are manually deleted. These files allow us to recognize your web browser on your next visit. Details about „Third Party Cookies,“ i.e., cookies from third-party providers such as Google Inc., can be found in the privacy policies of these providers.

In the settings of your web browser or in the privacy settings of your mobile devices, you can also set your devices to notify you when a cookie is being stored, and thus you can decide whether to allow cookies or not. You also have the option to disable the storage of cookies only for certain cases or as a default setting of your device. Furthermore, you have the option to set the automatic deletion of cookies every time you close your web browser. However, you should be aware that some functions of our online services may not be fully available if cookies are deactivated.

To obtain your valid consent to the use and storage of cookies in the browser that you use to access our website and to document this properly, we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, Netherlands. Website: https://cookiefirst.com, hereinafter referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst‘s server to allow us to obtain your valid consent to the use of certain cookies. CookieFirst then stores a cookie in your browser to enable only the cookies you have consented to and to document this properly. The processed data will be stored until the predetermined retention period expires, or you request the deletion of the data. Different statutory retention periods may apply.

We have entered into a data processing agreement with CookieFirst. This is a data protection contract required by law that ensures that the data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of your consent
  • Your anonymized IP address
  • Information about your browser
  • Information about your device
  • The date and time of your visit to our website
  • The URL of the webpage where you saved or updated your consent preferences
  • The approximate location of the user who saved their consent preferences
  • A universally unique identifier (UUID) of the website visitor who clicked on the cookie banner

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the General Data Protection Regulation (GDPR).

2.4 Web Analytics

For the purposes of continuous optimization and maximum user-friendliness of the user interface, some of our services also use online web analytics services and social plugins listed below. The data used for these purposes are exclusively of a non-personal nature.

  • Google Analytics: The service operated by Google Inc., located in the United States at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, uses so-called Cookies, i.e., text files stored on your computer to analyze your use of our online services. The reports on user behavior collected by Cookies are usually sent to a Google server in the USA and stored there. If you activate IP anonymization in online services, Google will store your IP address in the Member States of the European Union and the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and stored there. On behalf of the operator of online services, Google will use this information to evaluate your use of these online services, to compile reports on these activities, and to provide other services related to the use of online services and internet activity for the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. You can prevent the storage of Cookies by selecting the appropriate setting on your web browser. In this case, however, you may not be able to fully use all functions of our online services. In addition to the above, you can prevent the collection of data generated by Cookies and their use by Google by downloading and installing the plugin (https://tools.google.com/dlpage/gaoptout?hl=en). Detailed information about the terms of use and data protection can be found at www.google.com/analytics/terms/gb.html or at https://www.google.com/policies/.
  • Hotjar: For a better user experience, some of our online services use software from Hotjar (http://www.hotjar.com) located at 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta. The Hotjar service enables us to measure and evaluate user activities (mouse movements, clicks, scrolling height). For this purpose, Hotjar places Cookies on the user‘s device, based on which various user data, such as information about the browser, operating system, time spent on the website, etc., can be stored. Detailed information about data processing by Hotjar can be found at www.hotjar.com/privacy.

2.5 Social Plugins

No social plugins are used in our online services.

3. Use of Personal Data

The personal data that you provide to us or that we obtain through the above web analytics are processed and used exclusively for predetermined purposes and based on the respective legal bases, in particular:

3.1 Providing, improving, and supporting our online services

For the purpose of data analysis, identifying usage trends, calculations, and statistics on user behavior, and ensuring a smooth connection to our online services, we process some of your personal data for the time necessary to achieve the stated purpose. The processed data include in particular the IP address of your computer, date and time of access, name and URL of the loaded file, the network from which you access, the browser, or the operating system of your computer.

The processing of these personal data is necessary for the purposes of providing our services and protecting the legitimate interests of our Company according to Art. 6 (1) f) GDPR.

3.2 Marketing

The personal data you provide will only be used for marketing purposes, such as surveys, raffles, or other advertising campaigns, if you have given your explicit consent to these purposes. In such a case, your personal data will be stored for a period of 5 years unless the relevant legal provisions allow the Company to store personal data beyond the processing period so established. Your consent to the use of your personal data for marketing purposes can be revoked at any time.

The processing of your personal data for marketing purposes is based on the consent you have given according to Art. 6 (1) a) GDPR.

3.3 Sending Newsletters and commercial communications

If you fill out the web form to subscribe to our Newsletter/commercial communications or if you tick the box consenting to the processing of personal data for the purposes of sending our Newsletter/commercial communications when using our web forms, we will use the personal data you provide to verify that you are the actual owner of the email address indicated and that you are indeed interested in subscribing to our Newsletter/commercial communications. We will then compile a list of addresses for sending the Newsletter/commercial communications and perform an analysis of their use.

Your personal data will be stored for these purposes for a period of 5 years from the granting of consent unless the relevant legal provisions allow the Company to store personal data beyond the processing period so established. For purposes other than those stated above, we may use your personal data only if you give us your consent or if we inform you about similar products or services that you have already purchased from us.

We use Brevo for our newsletter service. By subscribing to this service, you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo‘s Privacy Policy (https://www.brevo.com/legal/privacypolicy/).

If you have subscribed to our Newsletter/commercial communications, you have the right to unsubscribe by clicking on the „Unsubscribe“ link in the Newsletter/commercial communication or by using the unsubscribe form on our website. If you wish to revoke your consent to the storage or use of your personal data, you can also send us an email to the contact details published in this Privacy Policy.

The newsletter tool uses so-called web beacons, which allow us to analyze the effectiveness of our online services and newsletters. For example, our newsletters and HTML emails may contain web beacons to identify whether internet links contained in the content have been clicked. The information collected in this manner helps us improve our email services and adapt our content to the needs of our users. By deleting the email, these web beacons will also be deleted. Of course, our regular text emails do not contain any web beacons.

The processing of your personal data for the purpose of sending the Newsletter/commercial communications is based on the consent you have given according to Art. 6 (1) a) GDPR or on the legitimate interest of the Company according to Art. 6 (1) f) GDPR in conjunction with the provisions of Act No. 480/2004 Coll., on certain information society services, as amended.

3.4 Ordering reports or other informational materials

If you order reports or other information materials about our products and services from us, we will use the personal data you provide exclusively for processing such an order and subsequently, these personal data will be stored for a period of up to 5 years from the last provision of the respective materials. For the purpose of fulfilling your order, we may use the services of third parties to whom we transfer your personal data exclusively for this purpose. For purposes other than those stated above, we may use your personal data only with your consent.

We process your personal data in the preparation of reports or other information materials mainly based on Art. 6 (1) f) GDPR in accordance with our legitimate interest.

3.5 Use of contact form

If you use the contact form to send us a query, we will use the personal data you provide, including your contact details, only to process the query posed and further retain these personal data for any additional questions and our follow-up communication. If necessary for the purposes of processing your query, we may also transfer your personal data to other companies within the Wienerberger group or to third parties.

Your personal data will be stored for the duration of the processing of the query and for a maximum period of 5 years from the completion of the processing of the query unless the relevant legal provisions allow the Company to store personal data beyond the processing period so established.

The processing of your personal data based on the use of the contact form is based on the consent you have given according to Art. 6 (1) a) GDPR.

3.6 Job applications

Job applications contain personal data (e.g., in the CV, contact details, and others). We may use these personal data within the Wienerberger group for administrative purposes to decide whether we can offer you a position in our Company or within the group or, for example, to respond to your job application. If you do not explicitly object, we store personal data in our records for a maximum of 3 months from the last contact with you for possible future assessment of your request or with your consent for a longer period specified in the consent (provided that the relevant legal provisions allow the Company to store personal data beyond the processing period so established).

We process the personal data you provide based on the legitimate interest of the Company according to Art. 6 (1) f) GDPR, or based on the consent you have given according to Art. 6 (1) a) GDPR.

3.7 Processing and management of orders

To process incoming orders, we may use the services of third parties to whom we transfer your personal data exclusively for the purpose of performing and processing these orders. In connection with this transfer and following your order, and based on your consent, you may be contacted as part of customer satisfaction surveys or for market research purposes. If you request us not to use your personal data for further contact with you or if you revoke your consent, we will fully respect your wishes.

Your personal data will be stored for the duration of the execution and management of your order and for a maximum period of 5 years from the completion of the order processing unless the relevant legal provisions allow the Company to store personal data beyond the processing period so established.

We process your personal data in the execution and management of orders based on Art. 6 (1) a) and b) GDPR, i.e., based on your consent and for the fulfillment of the contract.

3.8 Protection of Rights and Property

If we have reason to believe that the rights and property of the Company, its suppliers, customers, or third parties have been or may be violated or endangered, we may use or transfer your personal data to protect such rights and/or such property. Furthermore, we reserve the right to disclose your personal data if such disclosure is required by law or by the relevant authorities to ensure proper process in accordance with the procedure set forth on our website and to protect the above-mentioned rights. To protect rights and property, we store your personal data for a period of 3 years, i.e., within the general statute of limitations. In the event of the initiation of an audit, administrative, or other proceedings, we process or store your personal data until the final conclusion of such proceedings (including all related proceedings).

The company processes your personal data for the purpose of protecting its rights and property based on Art. 6 (1) c) GDPR and legitimate interest according to Art. 6 (1) f) GDPR.

3.9 Data cleansing and consolidation

As needed and in compliance with the conditions set by the relevant legal provisions, it is possible to cross-check or merge your personal data with (1) data from our existing registers (online and offline), (2) data taken over from our legal predecessors, or (3) data from other sources for the purpose of preserving data accuracy.

4. Transfer and Disclosure of your Personal Data

Depending on the type of interaction you request (e.g., callback, execution of an order, request for a service or information, etc.), your personal data may be shared with third parties involved in the execution of the order or with other companies within the Wienerberger group. You may also be asked to disclose your personal data to fulfill legal requirements or enforce rights and contractual obligations.

4.1 Transfer of personal data to third parties

To fulfill certain orders and provide certain services, we cooperate with external providers (e.g., intermediaries). These providers may use or be transferred your personal data only for the purpose of order execution by the company.

4.2 Use of data within the Wienerberger group

The company is part of the Wienerberger Group, an international group of companies with cross-border internal operating processes, structures, and technical systems. We may use your personal data within the Wienerberger group and, if necessary, transfer it to our sites in other countries for the purposes stated in point 3 and in accordance with this Privacy Policy. Our group-wide data protection policies and procedures are designed to ensure an equally high level of data protection in all the countries where we operate. A complete list of our group companies can be found at https://www.wienerberger.com/contact or https://www.wienerberger.com/the-company/company-sites.

4.2 Compliance with legal obligations

We will transfer your personal data for the purpose of (1) enforcing or complying with the law, regulations, orders issued by a public authority, or mandatory measures, (2) detecting and preventing security threats, fraud, or other harmful activities, (3) protecting and/or enforcing the law and protecting the property of the Company or third parties, and (4) protecting the rights and personal safety of our employees and third parties.

5. Your Rights in Connection with the Processing of Personal Data

You have the following rights, which you can exercise through a request in one of the ways set out below. We will inform you about the measures taken on the basis of your request within one month from the receipt of the request, but no later than three months from the receipt of the request, if the period was extended in a justified case.

5.1 Right to information

We will always inform you in a brief, transparent, understandable, and easily accessible manner about the processing of your personal data, at the moment we obtain personal data from you. If we do not obtain personal data directly from you, we will provide you with the information within a reasonable time after obtaining them, but no later than one month.

We provide information in the following forms:

  • in digital form on our website;
  • in digital form to your email address;
  • by phone; or
  • by mail to the contact address you provided.

5.2 Right to access personal data

You have the right to obtain confirmation from us as to whether or not personal data concerning you are being processed. If we process your personal data, we will inform you of the information you request or that we are required to provide by law.

If we process your personal data, we will provide you with a free copy of the processed personal data. For additional copies requested by you, we may charge a reasonable fee corresponding to the administrative costs of obtaining these copies. The right to obtain a copy of the processed personal data must not adversely affect the rights and freedoms of others. If you submit a request in electronic form, the information will be provided in a commonly used electronic form, unless you specify in your request that you require a different method of providing information.

5.3 Right to rectification

You have the right to rectification of inaccurate personal data concerning you and to have incomplete personal data completed, taking into account the purposes of the processing, including by means of providing a supplementary statement. We notify the individual recipients to whom the personal data have been disclosed of any rectifications of personal data, where possible, with reasonable efforts. If you request it, we will inform you of such notified recipients.

5.4 Right to erasure / right to be forgotten

We shall erase your personal data without undue delay if one of the following reasons applies:

  • personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • you withdraw consent on which the processing is based, and there is no other legal ground for the processing;
  • you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing of personal data for direct marketing purposes;
  • personal data have been unlawfully processed;
  • personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Company is subject;
  • personal data have been collected in relation to the offer of information society services directly to a child.

The above does not apply if processing is necessary:

  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
  • for reasons of public interest in the area of public health;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, where it is likely that the right to erasure would render impossible or seriously impair the achievement of the objectives of that processing;
  • for the establishment, exercise, or defense of legal claims.

We notify the individual recipients to whom the personal data have been disclosed of any erasures of personal data, where possible, with reasonable efforts. If you request it, we will inform you of such notified recipients.

If we refuse to erase your personal data based on one of the above exceptions, we will inform you within one month of the delivery of the request, justify the use of the exception, and instruct you in accordance with the requirements of the applicable legal regulations.

5.5 Right to restriction of processing

You have the right to restriction of processing where one of the following applies:

  • you contest the accuracy of the personal data;
  • in this case, processing will be restricted for a period enabling us to verify the accuracy of the personal data;
  • processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  • we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise, or defense of legal claims;
  • you have objected to processing pending the verification whether our legitimate grounds override your reasons.

Where processing has been restricted under the above conditions, we may continue to store your personal data but will only process them with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. In these cases, you will be informed in advance that the restriction of processing is being lifted.

5.6 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller, under the following conditions:

  • personal data are processed on the basis of your consent for one or more specific purposes;
  • they are special categories of personal data processed for one or more specified purposes on the basis of your explicit consent;
  • or processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.

Personal data provided by you are considered data that you have communicated to us directly, knowingly, and actively, e.g., via a form, but also data generated based on your activity while using a service or device, such as location data, application login data, etc.

We will transfer your personal data to you in a structured, commonly used, and machine-readable format. You are entitled to transmit the obtained personal data to another personal data controller. In your request, you choose whether we should provide the personal data to you or whether you exercise the right to have your personal data transferred directly to another controller/processor, if technically feasible.

5.7 Right to Object

In the case of processing personal data on the basis of the legitimate interest of our Company, you have the right to object to the processing of your personal data for reasons relating to your particular situation, which you describe in the objection. An objection can be submitted using the contact details published in this Privacy Policy.

Upon receipt of an objection, we will stop processing your personal data (we will only keep them stored) and conduct an assessment to determine whether we have serious legitimate reasons for their processing that override your interests or rights and freedoms, or for the establishment, exercise, or defense of our legal claims. If we conclude that we have such reasons, we will inform you of this, also informing you of the options for further defense, and we will continue processing personal data. If, on the other hand, we conclude that we do not have sufficient reasons for processing personal data, we will inform you of this, terminate the processing, and proceed to delete the personal data.

You have the right to object at any time to the processing of your personal data for direct marketing purposes. In the case of such an objection, your personal data will no longer be processed for direct marketing purposes.

5.8 Right not to be subject to automated individual decision-making, including profiling

We manage your personal data with respect for your right not to be subject to a decision based solely on automated processing of personal data, which significantly affects you, including profiling (i.e., any form of automated processing of personal data consisting of their use for the analysis, assessment, or evaluation of certain aspects concerning you, such as work performance, economic situation, interests, etc.).

In managing personal data, we may make your personal data subject to an automated decision if such a decision is necessary for entering into, or performance of, a contract between you and us, or if the decision is permitted by a legal regulation of the European Union or Czech law and at the same time suitably ensures the protection of the rights and freedoms and legitimate interests of the data subject, or if you have given explicit consent to such a decision.

5.9 Right to lodge a complaint

If you disagree with our handling of your request, you may file a complaint against our procedure with the Office for Personal Data Protection:

  • electronically to the email address: posta@uoou.cz;
  • via data box ID: qkbaa2n;
  • by phone at +420 234 665 111;
  • or in writing to the address: Lt. Col. Sochora 27, 170 00 Prague 7;
  • or with another relevant supervisory authority related to the processing of personal data.

6. Contact Details

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

GreenBuild s.r.o.

Plachého 388/28, České Budějovice 1, Postal Code 370 01, Czech Republic

Email: info@green.build

7. Security of Personal Data

We have taken a significant number of measures to secure personal data to ensure the full confidentiality and integrity of your personal data. However, due to the nature of the internet, we would like to point out that there may be certain security gaps in the transmission of personal data via the internet (e.g., communication by email) and that complete protection of personal data preventing access by third parties is not possible.

This Privacy Policy takes effect on Oktober 4, 2024.

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