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© 2024. GreenBuild. All rights reserved.

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Privacy Policy

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Privacy Policy

15.05.2026

Protecting your privacy and your personal data is a matter of great importance to us, and we pay particular attention to it in the course of our business activities. We respect the confidentiality of your personal data and always act in accordance with statutory data protection provisions, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of personal data (hereinafter referred to as the "GDPR") and Act No. 110/2019 Coll., on the processing of personal data, as amended.

1 Scope of this Privacy Policy

The purpose of this Privacy Policy is to inform you about how GreenBuild s.r.o., with its registered office in České Budějovice, Plachého 388/28, Postal Code 370 01, Company ID No.: 21002037, registered in the Commercial Register maintained by the Regional Court in České Budějovice, File No. C 33758 (hereinafter referred to as the "Company" or "we"), uses personal data and what information the Company collects, evaluates, transfers to recipients or otherwise processes concerning users of its online applications, such as websites, mobile apps or other online services.

2 Collection of Information and Data

We always process accurate and up-to-date personal data on a legal basis, in a lawful, fair and transparent manner, only for specified, explicit and legitimate purposes, and we store them only to the minimum extent necessary in a form that permits the identification of data subjects only for the period necessary in relation to the purpose of processing. We ensure the integrity and confidentiality of the data through appropriate technical or organisational measures and appropriate safeguards against unauthorised or unlawful processing as well as against accidental loss, destruction or damage. We point out that inaccurate data, taking into account the purpose for which we process them, will be erased or rectified without delay.

We obtain your personal data from several sources. The primary source of your personal data is you yourself (for example, when you contact us because you are interested in our products and services, when you require technical support, when you register for our discount promotions, when you contact us with questions, comments and requests, etc.).

Sources of your personal data also include publicly accessible sources such as the internet, including social networks (e.g. Facebook, Twitter, LinkedIn, etc.). Another source of your personal data is cookies and web beacons in connection with your activity on our website. You can also protect your privacy through your own web browser settings.

If you are interested in a specific source of the processing of your personal data, you may contact us with this question using the contact details provided in this Privacy Policy.

2.1 Personal data that you provide to us

As a rule, no personal data are required for the use of our online services. Where personal data are collected as part of our online offering, the provision of such data is, wherever possible, voluntary. If, for example, you wish to subscribe regularly to the newsletter offered on our website, we require your email address and further information that enables us to verify that you are the actual holder of the email address provided for the newsletter subscription.

To fulfil our contractual obligations towards you and/or our statutory obligations in the course of our business activities and when contacting you, we may process the following categories of personal data that you provide to us for the stated purposes:

  • identification data: personal data used to identify you, namely title, first name, last name and date of birth.
  • contact information: personal data that we use to communicate with you, e.g. telephone number, fax, email address, address of your permanent residence, delivery address and building address.
  • data relating to other persons: data relating to contact persons, where collected in a B2B context, namely first and last name, email address and telephone number.
  • photo: in the event that you voluntarily provide us with photos for publication on our website.
  • contract data: data that we receive from you in the course of fulfilling contractual obligations or orders, i.e. data about the products and services that we supply to you, the history of your orders, data about your complaints, claims, comments, suggestions and our communication

2.2 Automatically collected data

For reasons of data security and also to optimise the user experience, we also collect certain data in connection with the use of our online services that usually do not constitute personal data. Examples include data about the internet browser used, the operating system, the domain name of the website you visited before visiting our website, the number of visits and the average time spent on our website, as well as the pages you visited.

These automatically collected data are not combined with data from other sources. However, we reserve the right to review these data subsequently if we become aware of a specific risk of misuse.

2.3 Cookies

Our online services use cookies. Cookies cannot harm your computer in any way. They are small files containing configuration settings that help us make our online offering more user-friendly, efficient and secure. Cookies are also used to implement some user functions.

Our online services generally use "session cookies", which are automatically deleted after the web browser is closed. Occasionally, they also use "persistent cookies", which remain on your device until they expire or are manually deleted. These files allow us to recognise your web browser on your next visit. For details on cookies used by embedded analytics or service providers, please refer to the respective privacy policies of those providers.

In the settings of your web browser or in the privacy settings of your mobile devices, you can also configure your devices so that you are notified when a cookie file is stored and can therefore decide whether or not to allow cookies. You also have the option to disable the storage of cookies only in certain cases or as a default setting on your device. You also have the option to set cookies to be deleted automatically every time you close your web browser. Please note, however, that if cookies are disabled, some functions of our online offering may not be fully available.

To obtain your valid consent to the use and storage of cookies in the browser that you use to access our website and to document this properly, we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH Amsterdam, Netherlands. Website: https://cookiefirst.com/ (referred to as CookieFirst).

When you access our website, a connection is established with the CookieFirst server in order to enable us to obtain valid consent from you for the use of certain cookies. CookieFirst then stores a cookie in your browser in order to activate only the cookies to which you have consented and to document this properly. The processed data are stored until the predefined retention period expires or until you request the erasure of the data. Certain statutory retention periods may apply notwithstanding the foregoing.

We have concluded a data processing agreement with CookieFirst. This is an agreement required under data protection law that ensures that the data of visitors to our website are processed only in accordance with our instructions and in compliance with the GDPR.

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data are collected:

  • your consent status or the withdrawal of your consent
  • your anonymised IP address
  • information about your browser
  • information about your device
  • the date and time of your visit to our website
  • the URL of the website on which you saved or updated your consent settings
  • the approximate location of the user who saved their consent preferences
  • an universally unique identifier (UUID) of the website visitor who clicked on the cookie banner

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

2.4 Web analytics

For the purposes of continuous optimisation and the greatest possible user-friendliness, some of our services use the online web analytics service listed below. The service is used only if you have consented to the use of cookies or comparable technologies required for this purpose. Personal data may be processed to the extent necessary to analyse the use of our website.

  • Google Analytics 4: We use Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics 4 is integrated via Google Tag Manager and controlled on a consent-based basis via CookieFirst. Google Analytics uses cookies or comparable technologies, provided that you have consented to their use, in order to analyse the use of our website or online services and to create reports on activities on our website. In the context of Google Analytics 4, information on page views, interactions, technical information about the browser and end device, approximate location information and IP-related information may in particular be processed. According to Google, IP addresses of users from the European Union are not logged or stored in Google Analytics 4; they are discarded before logging. Processing is based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw or adjust your consent at any time via the cookie settings on our website. In addition, you can prevent the collection of data generated by cookies and their use by Google by downloading and installing the browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en). Where personal data are transferred to Google LLC in the USA in connection with Google Analytics 4, such transfer may, where applicable, take place on the basis of the EU-U.S. Data Privacy Framework. Google LLC is certified under the EU-U.S. Data Privacy Framework. Further information on the EU-U.S. Data Privacy Framework is available at https://www.dataprivacyframework.gov/participant/5780. Detailed information on the terms of use and privacy provisions of Google Analytics can be found at https://marketingplatform.google.com/about/analytics/terms/gb/ or https://policies.google.com/privacy?hl=en.

2.5 Social plugins

No social plugins are used in our online services.

2.6 Integration of external content (locci)

This website embeds a content feed provided by locci. locci is a platform of LOCCI Network GmbH, Gumpendorferstraße 5, AT-1060 Vienna, which is part of WiTa Holding. The locci platform provides dynamic content displayed on this website.

The information generated by the integration about your use of this website (including your IP address and the URLs of the pages visited) may be transmitted to locci servers and processed there. We do not store any personal data collected in connection with the locci platform. No tracking, profiling or marketing-related processing takes place in connection with the embedded feed.

The processing is based on Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest lies in providing integrated community content as part of the functionality of our website.

For further information on how locci processes personal data, please refer to locci's Privacy Policy: https://locci.cc/privacy

2.7 Necessity and voluntary nature of providing personal data

The provision of personal data is generally voluntary, unless it is necessary for the performance of a contract, the implementation of pre-contractual measures, the processing of an enquiry or compliance with legal obligations. Where certain personal data are required for the respective service or processing, the requested service may not be provided, or may not be provided in full, without the provision of such data.

3 Use of Personal Data

The personal data that you provide to us or that we receive in the context of the web analytics described above are processed and used exclusively for predefined purposes and on the basis of the applicable legal bases, in particular:

3.1 Provision, improvement and support of our online services

For the purposes of data analysis, the detection of usage trends, the calculation and preparation of statistics on user behaviour and to ensure a smooth connection to our online offerings, we process some of your personal data for the period necessary to achieve the stated purpose. The processed data include, in particular, the IP address of your computer, the date and time of access, the name and URL of the file loaded, the network from which you access, and the browser or operating system of your computer.

The processing of these personal data is necessary for the provision of our services and for safeguarding the legitimate interests of our Company pursuant to Art. 6(1)(f) GDPR.

3.2 Marketing

The personal data provided by you will be used for marketing purposes, such as surveys, prize draws or other promotional campaigns, only if you have given your express consent to this. In such a case, your personal data will be stored for a period of 5 years unless the relevant legal provisions permit the Company to store personal data beyond the processing period so specified. You may withdraw your consent to the use of your personal data for marketing purposes at any time.

The processing of your personal data for marketing purposes is based on your consent pursuant to Art. 6(1)(a) GDPR.

3.3 Sending newsletters and commercial communications

If you complete the web form to subscribe to our newsletter/commercial communications, or if you tick the box consenting to the processing of personal data for the purpose of sending our newsletter/commercial communications when using our web forms, we use the personal data you provide to verify that you are the actual holder of the email address provided and that you are genuinely interested in receiving our newsletter/commercial communications, and then to compile a list of addresses for sending the newsletter/commercial communications.

Your personal data will be stored for these purposes for a period of 5 years from the granting of consent unless the relevant legal provisions permit the Company to store personal data beyond the processing period so specified. For purposes other than those stated above, we may use your personal data only if you give us your consent or if we inform you about similar products or services that you have already purchased from us.

We use Brevo for our newsletter service. By subscribing to this service, you agree that the personal data provided by you will be transmitted to Brevo for processing in accordance with Brevo's Privacy Policy (https://www.brevo.com/legal/privacypolicy/).

If you have subscribed to our newsletter/commercial communications, you have the right to unsubscribe by clicking on the "Unsubscribe" link or the link in the newsletter/commercial communication or by using the unsubscribe form on our website. If you wish to withdraw your consent to the storage or use of your personal data, you may also send us an email using the contact details published in this Privacy Policy.

Tracking technologies such as web beacons or individualised tracking links may be used in the newsletter tool, enabling us to analyse the effectiveness of our online services and newsletters. For example, our newsletters and HTML emails may contain corresponding technologies in order to identify whether internet links contained in their content have been clicked. The information obtained in this way helps us to improve our email services and adapt our content to the needs of users. Deleting the email removes locally stored content of the email; usage data already collected remain unaffected. Our regular text emails do not contain such tracking technologies.

The processing of your personal data for the purpose of sending the newsletter/commercial communications is based on your consent pursuant to Art. 6(1)(a) GDPR or on the legitimate interest of the Company pursuant to Art. 6(1)(f) GDPR in conjunction with the provisions of Act No. 480/2004 Coll., on certain information society services, as amended.

3.4 Ordering information materials

If you order information materials about our products and services from us, we use the personal data provided by you exclusively for processing such an order and then store these personal data for a maximum period of 5 years from the last provision of the relevant materials. To fulfil your order, we may use commissioned service providers to whom we transmit your personal data only to the extent necessary for this purpose. For purposes other than those stated above, we use your personal data only with your consent.

We process your personal data when preparing reports or other information materials in particular on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

3.5 Enquiries via the contact form

If you send us an enquiry via the contact form, we use the personal data provided by you, including your contact details, only to process the question asked and also retain these personal data for the purpose of follow-up communication in the event of further questions and our responses. Where necessary for processing your enquiry, we may also transmit your personal data to commissioned service providers or other competent recipients.

Your personal data will be stored for the duration of the processing of the enquiry and for a maximum period of 5 years from completion of the processing of the enquiry unless the relevant statutory provisions permit the Company to store personal data beyond the processing period.

The processing of your personal data when using the contact form is based on your consent pursuant to Art. 6(1)(a) GDPR.

3.6 Execution and management of orders

To process incoming orders, we may use commissioned service providers, for example for order processing, customer communication, shipping or other supporting services. We transmit your personal data to these service providers only to the extent necessary for the execution and processing of the respective order. In connection with this transmission, after your order and on the basis of your consent, you may be contacted as part of customer satisfaction surveys or for market research purposes.

Your personal data will be stored for the duration of the execution and management of your order and for a maximum period of 5 years from completion of the order processing unless the relevant statutory provisions permit the Company to store personal data beyond the processing period.

We process your personal data in the execution and management of orders on the basis of Art. 6(1)(a) and (b) GDPR, i.e. on the basis of your consent and for the performance of the contract.

3.7 Protection of rights and property

If we have reason to believe that the rights and property of the Company, its suppliers, customers or other persons or organisations have been or may be violated or threatened, we may use or disclose your personal data to protect these rights. In addition, we reserve the right to disclose your personal data if such disclosure is required by law or by the competent authorities in order to ensure proper proceedings in accordance with the procedure set out on our website and to protect the rights mentioned above. For the protection of rights and property, we store your personal data for 3 years, i.e. within the general limitation period. In the event that inspection, administrative or other proceedings are initiated, we process your personal data or retain the data until the final conclusion of such proceedings (including all related proceedings).

The Company processes your personal data for the purpose of protecting its rights and property on the basis of Art. 6(1)(c) GDPR and on the basis of its legitimate interest pursuant to Art. 6(1)(f) GDPR.

3.8 Data cleansing and consolidation

Where necessary and in compliance with the conditions laid down in the applicable legal provisions, your personal data may be compared or merged with (1) data from our existing registers (online and offline), (2) data from our legal predecessors or (3) data from other sources in order to maintain the accuracy of the data.

4 Transfer and Disclosure of your Personal Data

Depending on the type of interaction requested by you (e.g. callback, placing an order, requesting a service or information, etc.), your personal data may be transferred to commissioned service providers or other recipients, insofar as this is necessary for processing your enquiry, providing the respective service or executing the order. In addition, disclosure of your personal data may be necessary to comply with legal requirements or to enforce rights and contractual obligations.

4.1 Transfer of personal data to commissioned service providers and other recipients

To fulfil certain orders and provide certain services, we cooperate with external service providers, in particular technical service providers, hosting and IT service providers, newsletter service providers, providers of consent management, analytics services and providers of embedded content. These service providers may process your personal data only for the respective commissioned purposes and, where applicable, only in accordance with our instructions.

4.2 Compliance with legal obligations

We transfer your personal data, where necessary, for the purpose of (1) enforcing or complying with laws, regulations, official orders or mandatory measures, (2) detecting and preventing security threats, fraud or other harmful activities, (3) protecting the property of the Company or other persons or organisations and pursuing corresponding legal violations, and (4) protecting the rights and personal safety of our employees and other affected persons.

5 Your Rights in Connection with the Processing of Personal Data

You have the following rights, which you may exercise by making a request in one of the ways set out in Section 6 below. We will inform you of the measures taken on the basis of your request within one month of receipt of the request, and in any event no later than within three months of receipt of the request if the period has been extended in a justified case.

5.1 Right to information

We always inform you about the processing of your personal data in a concise, transparent, intelligible and easily accessible manner as soon as we obtain personal data from you. If we do not obtain personal data directly from you, we will provide you with the information within a reasonable period after obtaining it, and in any event no later than within one month.

We provide information in the following form:

  • in electronic form on our website;
  • in electronic form to your email address;
  • by telephone; or
  • by post to the contact address provided by you.

5.2 Right of access to personal data

You have the right to obtain confirmation from us as to whether or not personal data concerning you are being processed. If we process your personal data, we will provide you with the information requested by you or required by law.

If we process your personal data, we will provide you with a copy of the personal data undergoing processing free of charge. For additional copies requested by you, we may charge a reasonable fee based on the administrative costs of obtaining such copies. The right to obtain a copy of the personal data undergoing processing must not adversely affect the rights and freedoms of others.

If you submit a request for access in electronic form, the information will be provided in a commonly used electronic form unless you state in your request that you wish to receive the information in another way.

5.3 Right to rectification

Taking into account the purposes of the processing, including by means of a supplementary statement, you have the right to request the rectification of inaccurate personal data concerning you and the completion of incomplete personal data. We notify individual recipients to whom personal data have been disclosed of any rectification of personal data, insofar as this is reasonably possible.

5.4 Right to erasure / right to be forgotten

We will erase your personal data without undue delay if one of the following grounds applies:

  • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • you withdraw the consent on which the processing was based and there is no other legal ground for the processing;
  • you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing of personal data for direct marketing purposes;
  • personal data have been unlawfully processed;
  • the erasure of personal data is necessary for compliance with a legal obligation arising from Union or Member State law applicable to the Company;
  • the personal data of a child were collected directly from the child in connection with the offer of information society services.

The foregoing does not apply insofar as the processing of personal data is necessary:

  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation requiring the processing of personal data under Union or Member State law to which we are subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
  • for reasons of public interest in the area of public health;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, where the exercise of the right to erasure is likely to render impossible or seriously impair the achievement of those objectives;
  • for the establishment, exercise or defence of legal claims.

We notify the individual recipients to whom the personal data have been made available of any erasure of personal data, where this is possible with reasonable effort.

If we refuse to erase your personal data on the basis of one of the exceptions mentioned above, we will inform you within one month of receipt of the request, explain the reliance on the exception and provide you with the information required by applicable law.

5.5 Right to restriction of processing

In the following cases, you have the right to obtain restriction of the processing of your personal data:

  • you contest the accuracy of the personal data (in this case, processing will be restricted for the period required by us to verify the accuracy of the personal data);
  • the processing of personal data is unlawful, or you oppose the erasure of the personal data and request the restriction of their use instead;
  • we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims;
  • you have exercised your right to object to the processing of personal data (in this case, processing will be restricted until it has been determined whether our legitimate grounds override your legitimate interests).

Due to restrictions on the processing of personal data, we may continue to store the personal data concerned; however, such data may be processed only with your consent or for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State. In these cases, you will be informed in advance that the restriction of processing is being lifted.

5.6 Right to data portability

You have the right to receive the personal data concerning you that you have provided to us and that are processed by automated means, where one of the following conditions is met at the same time:

  • personal data are processed on the basis of your consent for one or more specific purposes;
  • they are a special category of personal data processed on the basis of your explicit consent for one or more specific purposes;
  • the processing of personal data is necessary for the performance of the contract to which you are party or in order to take steps at your request prior to entering into a contract.

Personal data provided by you to us include data that you have communicated to us directly, knowingly and actively, e.g. via a form, but also data generated as a result of your activity when using our services or devices, such as location data, application login data, etc.

We transmit your personal data to you in a structured, commonly used and machine-readable format. You have the right to transmit the personal data received to another controller. In your request, you decide whether we should provide the personal data to you or whether you wish to exercise the right to have your personal data transmitted directly to another controller/processor, where technically feasible.

5.7 Right to object

Where personal data are processed on the basis of the legitimate interest of our Company, you have the right to object to the processing of your personal data on grounds relating to your particular situation, which you set out in the objection. You may submit an objection using the contact details published in this Privacy Policy.

When we receive an objection, we will stop processing your personal data (we will only store them) and assess whether we have compelling legitimate grounds for the processing that override your interests or rights and freedoms, or for the establishment, exercise or defence of our legal claims. If we conclude that we have such grounds, we will inform you of this, also inform you of the options for further complaint, and continue the processing of personal data. If, on the other hand, we conclude that we do not have sufficient grounds for the processing of personal data, we will inform you of this, terminate the processing and erase the personal data.

You have the right to object at any time to the processing of your personal data for marketing purposes. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

5.8 Right not to be subject to automated individual decision-making, including profiling

We manage your personal data taking into account your right not to be subject to a decision based solely on automated processing of personal data that significantly affects you, including profiling (i.e. any form of automated processing of personal data consisting of their use for the purpose of analysing, estimating or evaluating certain aspects concerning you, e.g. work performance, economic situation, interests, etc.).

When managing personal data, we may make your personal data subject to an automated decision if such a decision is necessary for entering into or performing a contract between you and us, or if the decision is permitted by a legal provision of the European Union or of the Czech legal system and, at the same time, the protection of the rights and freedoms as well as the legitimate interests of the data subject is ensured, or if you expressly consent to such a decision.

5.9 Right to lodge a complaint

If you do not agree with the way in which we have handled your request, you may lodge a complaint against our procedure with the Office for Personal Data Protection:

  • electronically to the email address: posta@uoou.cz;
  • via data box ID: qkbaa2n;
  • by phone at +420 234 665 111;
  • in writing to the address: Pplk. Sochora 27, 170 00 Praha 7;
  • where applicable, with another competent supervisory authority in connection with the processing of personal data.

6 Contact Details for Exercising your Rights

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

GreenBuild s.r.o.

Plachého 388/28, České Budějovice 1, Postal Code 370 01, Czech Republic

Email: contact@green.build

7 Security of Personal Data

We have taken numerous measures to protect personal data in order to ensure the full confidentiality and integrity of your personal data. However, due to the nature of the internet, we point out that the transmission of personal data via the internet (e.g. when communicating by email) may involve security gaps and that the protection of personal data cannot be guaranteed. Complete protection against access by unauthorised persons is not possible.

This Privacy Policy takes effect on 15 May 2026.

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